Founded in 1961 in Bronx, New York, Häagen-Dazs has generated a lot of ink over the years with its Northern European-inspired naming strategy. Its creamy texture and deep flavours catapulted Häagen-Dazs to the ice cream of choice for leading restaurants and cafes as well as airlines and hotels. Hooking its marketing strategies into the sensuous and hedonistic qualities of ice cream, Häagen-Dazs has been successful in making a name for itself as a guilty pleasure for adults.

Welcome to the 47th edition of magazine B.

Häagen-Dazs is a brand of ice cream that first appeared in the Bronx, New York in 1961. Because the name sounds European, Häagen-Dazs is easily mistaken for a European brand. Founders Reuben and Rose Mattus, husband and wife, hoped the company would be associated with the artisan spirit of old Europe. The compoundword “Häagen-Dazs” doesn’t mean anything but is supposed to sound Danish, as Denmark is renowned for its dairy products. As the brand name continues to arouse consumer curiosity and is often assumed to be European, it seems the company nomenclature has been successful.

When Häagen-Dazs first appeared, ice cream was a product marketed mainly toward children. However, Mr. and Mrs. Mattus sought to expand the consumer base. To appeal to a wider palate, they increased the butterfat content and removed all preservatives, releasing three basic flavors: vanilla, chocolate and coffee. They also charged a much higher price, directly targeting more sophisticated customers. As the company grew, it developed distinctive plastic lids and colored packaging and launched a marketing campaign that conveyed an image of indulgence, and thus succeeded in expanding its market from children to adults. “In the 1990s (the first time I encountered Häagen-Dazs), they were like the Armani of ice cream,” says one customer.

This path has brought Häagen-Dazs more than just commercial success. Today, whether it’s a children’s treat sold at amusement parks or a cafe indulgence served alongside coffee, Häagen-Dazs is incorporated into many desserts in a variety of restaurants and eateries. It is now common to see people complement a scoop of Häagen-Dazs with additions such as whiskey or espresso. Much like Intelligentsia Coffee and San Pellegrino, Häagen-Dazs has established itself as a formidable name in the epicurean community. The concept of a “blue ocean,” or uncontested market space, does not apply exclusively to new or sparsely populated industries. If you can reinterpret an existing product by creating a slight variation that opens up a new market, then you have in essence created a blue ocean. That is what Häagen-Dazs did by expanding the possibilities of the ice cream business. To achieve true success, rather than blindly chasing trends, it is important to pause and reflect on one’s circumstances and environment.

In one of this edition’s interviews, a French dessert chef makes an interesting comment on how the French view food: “The reason why they insist on smaller portions is their fundamental philosophy of ‘eat only as much as you can taste.’” For the French, after three mouthfuls of the same food, the palate becomes dulled. The same principle applies to desserts. Whether it’s a small luxury to savor after a meal or a moment of indulgence after a hard day, we hope that a scoop of Häagen-Dazs will enhance your taste for life.

Taehyuk Choi, Editor in Chief

Intro


Editor’s Letter


Comments

Häagen-Dazs on Instagram


Opinion

Tristan Choi, CEO of Fell + Cole


Lineup

A look at Häagen-Dazs’ journey through its key flavors


My Taste

Consumers share their favorite flavors and experiences


Opinion

Sweets Bancho, food producer


Market

How Häagen-Dazs infiltrated numerous markets


Guilty Pleasure

People who enjoy Häagen-Dazs in their own way


Opinion

Jung-in Yoo, chef-owner of Kind


Menu

Häagen-Dazs shines on the dessert menus of restaurants and cafes


View from the Top

The super-premium image of the Häagen-Dazs brand


B's Cut

Images that reveal Häagen-Dazs’ hidden class


Brand Story

The birth of a premium ice cream for adults and its branding strategy


Advertising

Advertising with seductive imagery and suggestive phrasing


Taste of Trends

Häagen-Dazs flavors reveal prevailing trends in the food and beverage industry


Quotes

What Häagen-Dazs means to the rich and famous


League

The marketing strategies of Häagen-Dazs’ competitors


Figures

Numbers that display Häagen-Dazs’ status in the world of ice cream


Outro

PUBLICATION RIGHT

Publisher
Suyong Joh

Editor In Chief
Taehyuk Choi

Senior Editor
Eunsung Park

Editors
Jaewoo Seo, Yeongmin Kim

Proofreading
Sarah Kessler Jang

Designer
Ayoon Jung

Filmmaker
Sukwang Baak

Distribution
Tony Song

Correspondents
Mihye Nam (Tokyo), Nari Park (London), Jungho Lee (New York), Jeewon Lim (Milan), Hyeseon Jeong (Paris)

Publishing
JOH & Company

Printed in the Republic of Korea

ISBN
978-89-98415-97-6 03050

REFERENCES

The Emperor of Ice Cream: The True Story of Häagen-Dazs
The Häagen Dazs Book of Ice Cream
The Oxford Companion to Sugar and Sweets
The Science of Ice Cream
Ice Cream: A Global History
Ben & Jerry’s Homemade Ice Cream & Dessert Book
All-American Ads of the 70s